FAQ
Find answers to common questions for learners and admins
By Saige1 author22 articles
Login & Signup
Common questions related to login, signup, and password reset
- Signing up for an account and accepting invitesHow to sign up for an account or accept a new invitation
- How to Sign up and Login Using Google Single Sign-onUsing a variety of single sign on options for easeful sign up and login.
- How to reset my passwordLearn how to reset your account password if needed
- How do I check my plan information?Accessing subscription plan and credit card information
For Group & Course Admins
Here, you can find a list of articles designed to assist group and course admins with commonly asked questions
- What is a Prompt?Learn how to leverage our unique learning prompts and responses
- Defining a 'group' and where to access group settingsUnderstand how to leverage learning groups for different needs
- Managing group settings and brandingUpdate a variety of settings for each learning group
- Our unique learning experiencesUnderstand some of the unique qualities of a 'course' on the platform
- How to create a course (without Saige AI)Learn the basics of creating a learning experience (course)
- How to add course and step notifications/remindersLeveraging supportive, automated nudges to drive measurable results
- How course privacy is handledUnderstanding our privacy and security measure to protect data and IP
- How to assign people to courses, forms, groups and teamsAssign and manage all role types in several different ways
- Reviewing Form Responses & DataLearn how to access data from any form and download it
- How to use The Global Reporting FeatureReview and download a range of high level reports to track progress, engagement, number of users, billing and other key metrics.
- How to download group and course activity reportsHow to leverage the data from your courses and groups as a downloadable CSV or PDF
- How to Link, Schedule, and Manage Zoom Rooms
- Activity & Calendar FeedsLearn how to access the activity feed and calendar as an admin
- How to manage site settingsLearn how to update overall site branding and settings
- How to create a groupLearn how to create and edit learning groups based on your needs
- User Roles and PermissionsLearn about the user roles and permissions by feature set
For Learners
Here, you will find a list of articles designed to assist learners (course participants)