The Engagement Dashboard offers a thorough overview of learner engagement in your course. It's designed to help course admins understand and improve learner interaction through various metrics and tools. Upon accessing the Engagement Dashboard, you will see their course progress as well as the engagement score for each learner. You can select one or many learners to nudge them with a supportive message.
Accessing the Dashboard
To get here, click one of the "Dashboard" quick action icons and select "Engagement."
As seen in Course Editor
On the 'Homepage'
Course Preview Mode (upper left side of the course)
Features of the Engagement Dashboard
Participant Overview & Data
Get an immediate, birds-eye view of participants and data to review, including:
% Complete: Shows how much of the course each participant has completed.
Engagement Score: A composite score reflecting their interactions and contributions, which includes completed steps, dynamic prompts responded to, comments, reactions received, events attended, and more.
Supporters: Shows any supporters that every participant has. When hovering over a row, click "+ Add" to invite additional supporter(s) via email
Filtering and Sorting Options
Enhance the dashboard's functionality with these filtering and sorting and search options:
By Participant: Search participants by name or email.
Sort Participants: Order the list by most complete, least complete, recently started, or started longest ago.
By Progress: Only show responses that are completed, in-progress or not yet started, by clicking one of the long colored bars listing the number of participants in each one.
Filtering By Team: If teams are enabled (only available in the Team Scale plan or a la carte), filter responses by team.
Communication and Support
Message Participants: Select one or more participants on a page to send customized messages, such as nudging them to continue making progress.
If sending via email, personalize the sender's name, subject, and body of the email.
Use merge tags to include personal details like the participant's first or last name or a link to their course response.
If sending using in-app messaging, use merge tags to include personal details like the participant's first or last name or a link to their course response.
Add Supporter: Invite others (coaches, mentors) to support their learning journey, view their responses and comment on them (in available plans).
Message Participants to Support and Nudge
Add Supporters
Reporting and Analysis
Course admins can download a CSV file of learner engagement data, enabling deeper analysis and reporting outside the dashboard.