Overview
The Responses Dashboard is an integral feature for course admins, offering a comprehensive overview of learners' progress. This dashboard provides real-time updates on learners' completion of sections, steps, blocks and courses, along with the support they have received via comments.
Accessing the Dashboard
From the Course Editor
To view the Responses Dashboard, course admins can:
Navigate to the Dashboard tab in the course editor view.
Click the 'Dashboard' tab option
This will go to the dashboard for the course that has a tab for the Response Dashboard (as well as the Engagement Dashboard).
In the Course Editor
Course Reports
From the Homepage
The Response dashboard can also be accessed from the Homepage:
Hover over any course on the Homepage.
Click on the Dashboard quick action button as seen below.
This will go to the dashboard for the course that has a tab for the Response Dashboard (as well as the Engagement Dashboard).
With Course Preview
The Response dashboard can also be accessed from the dashboard icon in course preview:
Click the course dashboard icon as seen below.
This will reveal a drop down with several dashboard options
Click the 'Response Dashboard' option
Course Preview Quick Action Button
Features of the Responses Dashboard
Overview of Progress
The dashboard displays a visual overview of all course responses that are completed, in progress, not started or pending invite. Click on any progress status (such as completed, or in-progress) to filter the responses.
Managing Participants
Participants are listed horizontally, with sorting options that prioritize the most complete profiles. Each participant's avatar, name, and email are displayed alongside their progress percentage, represented as a clickable button. Clicking on a participant's picture or name opens a detailed view of all their responses.
Filtering Options
Filter Content: Filter by content block type (such as Prompt or Video), once selected the dash will reveal all section and steps that have this content type for immediate review.
Participant Search: Searching (and thereby filtering) by participant name or email is available.
Sorting: Options include sorting by completion status or by the recency of participation.
Note about sorting by teams:
Teams: If teams are enabled (available in Team of Scale plan or A La Carte), responses can be filtered by team.
Reporting and Analytics
Admins can click the "Download" button to retrieve a CSV report summarizing learner responses, enabling detailed analysis and record-keeping.
Navigation through Sections and Steps
Sections and steps are presented vertically with detailed indicators such as:
Sections: Section are represented by rounded squares
As the rounded squares are filled, they indicate progress through the section (which in turn represents how many steps in that section are being completed).
A rounded square with a check box indicates completion of all the steps in that section.
Any rounded square with a green border means that the learner received support throughout that section via comments from managers, coaches or peers (this depends on how the course is configured).
The darker green, the more support.
Click the chevron icon toward the left side, to expand the section and reveal steps.
Hover on the row, and click the 'Responses' button on the left to see all of the responses in that section in the windowpane on the right.
Steps: Steps are represented by circles.
Similar to sections, a circle with a checkmark indicates completion.
Steps with green borders indicate a learner received supportive comments in that step.
Steps that have interactive blocks are expandable for detailed insights with the chevron icon, like this prompt block below with a '?' icon to indicate a prompt block was utilized.
Responses to that block are viewable by clicking the 'Responses' button that will open the responses windowpane on the right.
Interactive Blocks
Audio: Indicates how far someone has listened, a check mark indicating they finished it. Hovering over the icon to reveal additional data about when the learner listened to it.
Events: Checkmarks indicates attendance or RSVP Yes. Hover to see additional details for Live Video/Zoom events: time joined, total duration, and time they left. While hovering on the row, click the 'View Event' button to see full event details.
Forms: Shows completion status and, for quizzes, the percentage correct. Clicking on the icon shows the learner's form response. While hovering on the row, click on the 'Form Results' button to view aggregate graphs of learner form responses in a new tab.
Prompts: Shows completion status, and clicking the icon show's the learner's response. While hovering on the row, click the 'Responses' button to see all learner responses to this prompt.
Booking (Coaching) Sessions: Checkmark indicates learner booked a session. Click on it to reveal the event details. While hovering on the row, click on 'View Availability' to see all available and booked time slots.
Videos: Indicates how far someone has watched, a check mark indicating they finished it. Hovering over the icon to reveal additional data about when the learner watched it.
All Interactive Blocks are Filterable
Note on Historical Data
Please note that historical data prior to June 1, 2024, may only indicate whether an item was viewed or completed, and may not include detailed interaction logs.